Privacy policy

1. Introduction

At BAKDROOM, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

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2. Information We Collect

We may collect the following information:

• Name and surname

• Email address

• Phone number

• Delivery or collection information

• Billing information

• Order details and preferences

• Any information you voluntarily provide when contacting us

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3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you regarding your order

• Provide customer support

• Manage cookie class bookings and events

• Improve our products, services, and website

• Comply with legal obligations

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4. Payment Information

Payments may be processed through third-party payment providers.

We do not store or have access to your full payment card information.

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5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers only when necessary to:

• Process payments

• Deliver orders

• Operate our website

• Comply with legal requirements

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6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic storage or transmission is completely secure.

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7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand website traffic.

You may choose to disable cookies through your browser settings, although some website functionality may be affected.
 

8. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information where legally permitted

• Withdraw consent for certain processing activities

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9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

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10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.